To Delegate or Not to Delegate … and Then What?

So many of the business owners and professionals with whom I work eventually confront the challenge of whether to delegate, what to delegate, how to delegate, and the ROI on delegating. This consideration always reminds me of my days as owner of my scrap iron and metal business and transitioning from doing all the sales myself to hiring sales people.  For awhile, I was genuinely concerned that others could not do as well as me because of my experience, passion and the deep commitment I had to clients.  When I did hire others to sell our service, I discovered two things.  First, I enjoyed training my sales staff.  Two, many were excellent at acquiring clients and my clients liked them as well as, and, in some cases, better than they liked me.  Impossible?  Read more…

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